Introduction
At Gratask, we treat privacy as a core responsibility. This policy explains what data we process,
why we process it, how we protect it, and what rights you have regarding your information.
Information We Process
Depending on product usage, we may process:
- Account identity details (name, email, credentials metadata).
- Company and billing details required for service delivery.
- Operational finance data entered into Gratask workflows.
- Support and contact communication records.
- Technical diagnostics and service telemetry for reliability.
Purpose of Processing
- Operate and maintain Gratask services.
- Provide customer support and onboarding assistance.
- Improve reliability, security, and product performance.
- Comply with legal and regulatory obligations.
Security Controls
We apply layered controls appropriate for business-critical software:
- Access control and role-based authorization design.
- Encryption in transit and secure infrastructure practices.
- System monitoring, auditability, and issue response workflows.
- Backup and continuity mechanisms to reduce operational risk.
Data Retention
Data is retained only as long as needed for service operation, customer obligations,
and legal compliance requirements.
Your Rights
- Request access to your personal data.
- Request correction of inaccurate information.
- Request deletion where applicable by law.
- Object to or restrict processing in applicable scenarios.
Third-Party Services
Where necessary, we work with third-party service providers under contractual
obligations to process data securely and only for designated purposes.
Cookies
For cookie-related processing details, please review our
Cookie Policy.
Policy Updates
We may update this policy to reflect legal, technical, or product changes.
Updated versions are published on this page with a revised date.
Contact
For privacy requests or questions, contact
privacy@gratask.com.